Sinhala and Tamil New Year celebration
The team marked the Sinhala and Tamil New Year together at the office, in traditional dress.
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About Us
Who we are
We do it differently here
SpectraTech BPO Solutions (Pvt) Ltd was founded in 2024 and operates from 178 High Level Road, Nugegoda. We are a BPO dedicated to delivering top-notch services and helping businesses grow, with a team that thrives on efficiency, innovation and building strong client partnerships. Excellence is more than a goal here; it is our standard.
Our mission
Our people are our greatest strength
We have built a team of talented, passionate professionals who bring expertise, creativity and dedication to every project. By investing in continuous learning and growth, we make sure that team stays ahead and delivers services that exceed client expectations. Diversity drives our innovation: varied backgrounds and perspectives let us tackle challenges in unique ways and create smarter solutions. We foster a culture of collaboration, inclusivity and empowerment, where every individual’s contribution matters.
Our vision
A trusted BPO partner from Sri Lanka
To be recognised for dependable service, talented people, operational excellence and long-term client relationships — the partner a growing business calls first, and keeps.
Our values
The standards we hold ourselves to, with clients and with each other.
Customer first
We put the needs and experience of customers at the centre of every interaction.
Accountability
We take ownership of our responsibilities, our decisions and our results.
Excellence
We continuously improve the quality, efficiency and consistency of our work.
People and teamwork
We build a supportive environment where people collaborate, learn and grow.
Integrity
We act honestly, responsibly and professionally in every relationship.
Continuous improvement
We look for practical ways to improve processes, technology and customer outcomes.
How we grew
Redefining what a service partner can be
What began as a focused call centre operation has evolved into a multi-service solutions provider, helping brands thrive in a fast-moving, digital-first world. We bring together creativity, technology and a human touch to deliver measurable impact across industries — and we begin every engagement by learning how your business already handles the work: the systems, the tone, the exceptions and the things that must never go wrong.
Meet our team
The people behind the service
SpectraTech is led and run by a small, hands-on team across leadership, operations, sales, travels, finance and technology.
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CEO of SpectraTech BPO Solutions, providing strategic leadership and driving the company’s growth through innovation, operational excellence, and client-focused solutions.
Dilshan Abdeen on LinkedIn
Dilshan Abdeen
Founder & Chief Executive Officer (CEO)
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BSc (Hons) in Software Engineering - NIBM
International Human Resources – OTHM Q- ICBT
CIHRM – CIPM
CQHRM – CIPM
Tashiya Fernando on LinkedIn
Tashiya Fernando
Human Resources & Administration
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Abdul Wahab
Operations' Manager - Telesales
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Sharvin Thamilselvan
IT Executive
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Dhilruban Manoharan
Operations Manager – Travels
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Head of Finance at SpectraTech BPO Solutions, overseeing financial planning, budgeting, reporting, and ensuring sound financial management to support the company’s growth.
Husham Hussain on LinkedIn
Husham Hussain
Head of Finance
Success stories
In their own words
“Joining SpectraTech as a Customer Relations Executive has been a rewarding professional journey. In just 1 year and 10 months, I’ve progressed to Operations' Manager – Telesales, gaining valuable experience and leadership skills along the way. I’m grateful for the trust, opportunities, and support that have contributed to my growth.”
Abdul Wahab
operations' manager - Telesales
“SpectraTech has given me the platform to turn ambition into progress. I started as a Junior Travel Consultant and, through experience and continuous development, advanced to Senior Travel Consultant. The journey has strengthened my confidence, leadership, and ability to deliver results.”
Adeep Aniff
Travels Department
“SpectraTech provided me with the right foundation to begin my career. Through structured training, supportive guidance, and a collaborative team environment, I developed the confidence and skills needed to grow professionally. I’m proud to have started my career with SpectraTech.”
Anushan Jeyabalan
Customer Relations Executive, Outbound Services
Work culture
Life at SpectraTech
Work does not feel like work when you are growing, collaborating and creating impact together.
Vesak celebration
Vesak decorations went up across the office and the team gathered for the day.
See the photos 2 photos
Ice cream dansala
An ice cream dansala run from a stall outside the office, given out free to passers-by.
See the photos 4 photos
Why choose us
Want to know whether we are a fit?
Tell us what you need support with and we will be straight with you about what we can take on.
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Expertise that delivers
Teams briefed on your business, working to processes we agree with you rather than improvising.
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Ironclad security and compliance
Access limited to the people doing the work, under the confidentiality terms we sign with you.
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Scalable and smart solutions
Start at the size the work needs today and grow the team as your volumes justify it.
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Round-the-clock support
Cover arranged around the hours your customers are awake, including 24/7 where it is needed.
Connect with us
Start a conversation
Tell us what your business needs support with and we will come back with a practical proposal.
- Call us +94 11 711 0727
- WhatsApp +94 74 190 9921
- Email us hr@spectratechbpo.com
- Open 11:00 AM – 8:00 PM
Request a proposal
We reply on the next working day.