Our Services
Where connections create growth
We believe every interaction is an opportunity — to inspire trust, build loyalty and drive results. What began as a focused call centre operation has grown into a multi-service solutions provider. Every line below can be run on its own or combined into a single outsourced operation.
Inbound Services
Calls, chats and messages coming in — answered by advisors briefed on your business.
Outbound Services
Structured outbound calling for follow-ups, appointments and customer care.
Financial Accounting Services
Day-to-day finance administration handled to your process and your controls.
Non-Voice Services
Email, chat and data work for everything that does not need a phone call.
Complete Business Solutions
A dedicated team running an entire process end to end, not just one task in it.
Software Solutions
Build and maintenance work for the web, mobile and desktop products your operation runs on.
Not sure which service you need?
Describe the work you want covered and we will tell you how we would staff it.
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Expertise that delivers
Teams briefed on your business, working to processes we agree with you rather than improvising.
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Ironclad security and compliance
Access limited to the people doing the work, under the confidentiality terms we sign with you.
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Scalable and smart solutions
Start at the size the work needs today and grow the team as your volumes justify it.
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Round-the-clock support
Cover arranged around the hours your customers are awake, including 24/7 where it is needed.
Tell us what you need covered
Describe the work and we will come back with a practical proposal and a realistic start date.
- Call us +94 11 711 0727
- WhatsApp +94 74 190 9921
- Email us hr@spectratechbpo.com
- Open 11:00 AM – 8:00 PM
Request a proposal
We reply on the next working day.